- General Information
- Manufacturer
- Palo Alto Networks
- Manufacturer Website Address
- http://www.paloaltonetworks.com
- Brand Name
- Palo Alto
- Service Name
- Premium Support - Extended Service
- Product Type
- Service
Advanced support assistance exactly when you need it the most
Palo Alto Networks Premium Support offering enhances your in-house resources with technical experts available to support your Palo Alto Networks security infrastructure. This support level also gives you access to Security Assurance to assist when security incidents occur and you need to augment your staff with security experts.
Premium Support is ideal for organizations that want an integrated approach to protecting their critical assets while optimizing operational efficiency. Premium Support will address their support needs with 24/7, year-round assistance as well as keep up to date with the latest upgrades and updates.
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 24x7xNext Business Day
- Provided Support
- Phone Support
- New Releases Update
- Email Support
- Web Knowledge Base Access
- Parts Replacement
- Web Support
- Service Response Time
- Next Business Day - Advance Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year
- Product Supported
- Palo Alto Networks ION 1200-S